Shipping is available for all orders above $50 (without tax). Shipping fees:
Vancouver/West Vancouver/North Vancouver: $15
Fragile items will be wrapped to ensure that they are protected. Please specify your preferred delivery time when ordering. Pick-up/delivery times will be confirmed in your follow-up email. Please make sure you are able to receive your items at that time! For all pick-ups/deliveries a piece of ID is required.
We do not ship on weekends and/or outside of Vancouver/West Vancouver/North Vancouver. Orders placed with these parameters will be cancelled and refunded.
Returns must be taken to our physical location. The only acceptable returns are:
Bouquets/arrangement: Flowers wilted/dead 1 hour within arrival if without water OR within 2 hours with water.
Orchids: Wilted/dead within 2 weeks of arrival.
Plants: Wilted/dead within 1 week of arrival.
We do not accept returns for items damaged due to improper care (pot breakage, cracked petals, over/under-watering, etc.)
We take credit card, debit card, and PayPal payments through Square.