SHIPPING POLICY

Shipping is available for all orders above $50 (without tax). Shipping fees:

Downtown: $10

Vancouver/West Vancouver/North Vancouver: $15

Fragile items will be wrapped to ensure that they are protected. Please specify your preferred delivery time when ordering. Pick-up/delivery times will be confirmed in your follow-up email. Please make sure you are able to receive your items at that time! For all pick-ups/deliveries a piece of ID is required.

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We do not ship on weekends and/or outside of Vancouver/West Vancouver/North Vancouver. Orders placed with these parameters will be cancelled and refunded.

RETURN POLICY

Returns must be taken to our physical location. The only acceptable returns are:

Bouquets/arrangement: Flowers wilted/dead 1 hour within arrival if without water OR within 2 hours with water.

Orchids: Wilted/dead within 2 weeks of arrival.

Plants: Wilted/dead within 1 week of arrival.

We do not accept returns for items damaged due to improper care (pot breakage, cracked petals, over/under-watering, etc.)

PAYMENT METHOD

We take credit card, debit card, and PayPal payments through Square.

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